Use this article to adjust any sync settings for your N-able Passportal integration in Lifecycle Manager. Navigate to Integrations, and select N-able Passportal.
Select asset statuses to sync
Depending on the statuses in your N-able Passportal instance, select the ones that you want to sync into Lifecycle Manager. Likewise, clear the types which you would prefer not to sync.
Select Asset Types to Sync
N-able Passportal Asset Types map to hardware types in Lifecycle Manager. For each type of asset you want to sync intoLifecycle Manager, you'll need to map the Asset Type to a Lifecycle Manager Hardware Type.
For example, Laptop, Workstation, and WINDOWS_DESKTOP map to Workstation. Likewise, if you'd prefer not to sync a certain Asset Type, set its mapping to blank.
Sync assets without serial numbers
While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value in adding these assets to your Lifecycle Manager account.
Select the Include Devices Without Serial Numbers box
Click Save N-able Passportal Setup