While we charge in US dollars, we're an international company (Canadian) with no operations in the US, which means that a W-9 form does not apply to ScalePad.

As a result, our software is tax-free for any US customer since we are not subject to the IRS's jurisdiction.

We can provide you with any necessary information, such as a W-8BEN and our Canada Revenue Agency Tax ID by contacting our Partner Support Team through the support portal at https://help.lifecyclemanager.com/hc/en-us/requests/new.

Our official address can also be found at: http://scalepad.com/contact