How to delete/remove your integrations

This article describes how to delete existing integrations and associated data.

Prerequisites

The following member permissions are required to remove an integration from Lifecycle Manager.

  • You must have Administrator user credentials for your Lifecycle Manager account

or

  • You must have Manage Sync Settings member permissions for your Lifecycle Manager account

Removing your last integration - To prevent total data loss, with Lifecycle Manager, you cannot remove an integration on your account if it's the only one you have. If you're switching integration tools, we recommend adding the other one first and then removing your old one.

As long as the same assets are syncing from both integrations, you won't ever be charged twice for the same asset.

How to delete an integration

  1. Navigate to the integration sync settings page of the integration to be removed.

  2. Scroll to the bottom of the integration sync settings page

    1. You will not see the Delete This Integration button if you only have one integration connected.

  3. Click the Delete This Integration button

  4. Confirm the deletion prompt.

All data associated with the deleted integration is removed from the Lifecycle Manager platform almost immediately.


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