This article explains how the Hardware Lifecycle Report combines an asset's age with its warranty dates to determine its replacement status, and how that status is color-coded in the report, helping you determine when client devices are ready for retirement.
| Note: The color coding and status indicators described in this article apply to the Hardware Lifecycle Report output. The Hardware page and Hardware console don't display this color coding. |
Maximum replacement age for assets without warranty coverage
The most common use for age-based reporting is replacing workstations or other hardware assets based on their age rather than their warranty status. This contrasts with servers, where maintaining warranty coverage on mission-critical devices matters more than age.
The Maximum replacement age in the replacement settings is the number of years after which an asset is normally considered for retirement and replacement.
| Note: Servers don't have a maximum replacement age because they're considered mission-critical. Servers are deemed overdue as soon as their warranty coverage expires. |
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Example: A client has a workstation replacement policy of 3 years and needs to be informed 6 months before any asset replacement. The relevant client hardware settings are:
In the Hardware Lifecycle Report, all workstations over the maximum replacement age of 3 years display a red replacement status. This means those devices are overdue, because the assets are both 3+ years old and their warranty coverage (shown in the Expires column) has lapsed. |
Replacement status color codes
The replacement status column is the last column in the Hardware Lifecycle Report. It uses the following color codes:
| Color | Status | Meaning |
|---|---|---|
| 🟢 Green | Supported | The asset is within the maximum replacement age and doesn't need to be replaced. |
| 🟡 Yellow | Due soon | The asset is within the maximum replacement age but has reached your due soon threshold for replacement. |
| 🔴 Red | Overdue | The asset's replacement age has been met or exceeded, and it needs to be replaced. |
| No color assigned | Unknown | No warranty lookup data is available for this asset. |
There are scenarios where an asset has exceeded the maximum replacement age but is still under warranty coverage. Depending on the Due soon for replacement value, the replacement status may display as Due soon or Supported.
Warranty status color codes in the Expires column
Warranty expiry dates serve as the end-of-life date by default. The warranty status of hardware assets is also color-coded and appears in the Expires column of the Hardware Lifecycle Report:
| Color | Meaning |
|---|---|
| Black (default) | The asset is currently under warranty. |
| Yellow | The asset is currently under warranty, but is due for warranty renewal soon. |
| Red | The asset is no longer under warranty. |
How warranty status affects replacement status
Even when the maximum replacement age is set to 3 years and workstations are 3+ years old, their warranties may extend beyond that age. For example, if a warranty is set to expire after 4 years, that workstation displays as Supported, but Due soon for warranty renewal or replacement, based on your Due soon for replacement setting (for example, 180 days).
From the details of a hardware asset, you can edit fields such as the purchase date and warranty expiration date. For example, if you moved an asset's warranty expiration back by one year, so it expired the previous year instead, the Hardware Lifecycle Report would display that asset as Overdue, because the asset is both 3+ years old and its warranty coverage has lapsed.
How maximum replacement age interacts with warranty coverage
If the maximum replacement age exceeds the warranty coverage of an asset, any asset within the replacement age value that doesn't have warranty coverage displays as Supported or Due soon.
For example, if you set the maximum replacement age to 7 years, any asset within that range whose warranty coverage has lapsed, or will lapse before the asset reaches 7 years old, displays as Supported or Due soon rather than Overdue.
In a report with a 7-year maximum replacement age, workstations under that threshold display a green replacement status because they're considered supported, even without active warranty coverage. An asset approaching its Due soon for replacement window (for example, 180 days) displays as Due soon instead.
Color coding in customized reports
The examples in this article use the default Hardware Lifecycle Report (with CPU, RAM, and Storage information not included).
| Important: Customized Hardware Lifecycle Reports have more limited color-coding support. Customized reports only display color codes for expired assets. If you need the full range of color-coded statuses (Supported, Due soon, Overdue, and Unknown), use the default Hardware Lifecycle Report. |
Replacement value setting and the report
The replacement value doesn't affect the color-coded statuses in the report. It's your estimate for a Sales Opportunity, based on an average dollar amount per expired asset type. We recommend using a blended value of the average replacement cost.
These estimates appear at the end of a generated Hardware Lifecycle Report, if you select the Show budgeting checkbox, as a replacement budget spread across four quarters. The estimates cover devices that are overdue, or due within a set number of days before an asset is marked Due soon.
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| Any questions? Reach out to our Lifecycle Manager support team by submitting a support ticket. |
