ManageEngine integration instructions

This article provides instructions on how to integrate ManageEngine to Lifecycle Manager.

Prerequisites

  • You must have Administrator user credentials for your ManageEngine account

  • You must have Administrator user credentials for your Lifecycle Manager account or member permissions of Manage Sync Settings selected

  • A ManageEngine Desktop Central account with enough privileges to view the assets you'd like us to cover

  • The on-premise version of ManageEngine

ManageEngine's cloud-hosted version lacks the API access to integrate with Lifecycle Manager. If you would like to see the cloud-hosted version integration supported, navigate to Product Ideas and let us know. The Navigating the Iceberg: Understanding the Product Ideas Process article outlines the product idea submission process.

To successfully integrate ManageEngine with Lifecycle Manager, please follow these steps:

Integration steps in Lifecycle Manager


Integration steps in Lifecycle Manager

Add ManageEngine credentials to Lifecycle Manager

  1. Enter the following information on the ManageEngine add integration page.

    1. ManageEngine Desktop Central credentials

      1. Username

      2. Password

    2. ManageEngine Desktop Central Hostname

    3. Add your ManageEngine account multi-factor authentication credentials, if applicable.

  2. Click Save ManageEngine Setup.

When you click Save ManageEngine Setup, Lifecycle Manager performs a full sync. When finished, you should be able to view your hardware assets in your account.