ManageEngine integration instructions

Travis Harris
Travis Harris
  • Updated

This article provides instructions on how to integrate ManageEngine to Lifecycle Manager.

Note: As you connect integrations, review which clients will sync into the platform.
Imported clients count toward your purchased account limit, and many integrations may sync all clients by default.
We will notify you when you are close to exceeding your client limit.		  
Note: The integration of ManageEngine with Lifecycle Manager does not currently support Active Directory (AD) authentication types. If you are using Active Directory (AD) authentication with ManageEngine, you may encounter compatibility issues with this integration.

Currently, our platform supports the local_authentication authentication type. Ensure your ManageEngine setup is configured for local authentication.		  

Who can use this feature?

  • ScalePad Hub Administrators
  • Users with Manage Sync Settings permissions in their ScalePad Hub account.
  

What you'll need:

  • Administrator Credentials: Confirm that you have Administrator user credentials for your ManageEngine account.

  • A ManageEngine Desktop Central account with enough privileges to view the assets you'd like us to cover

  • The on-premise version of ManageEngine

  

To successfully integrate ManageEngine with Lifecycle Manager, please follow these steps:

Integration steps in Lifecycle Manager

Add ManageEngine credentials to Lifecycle Manager

  1. Enter the following information on the ManageEngine add integration page.

    1. ManageEngine Desktop Central credentials

      1. Username

      2. Password

    2. ManageEngine Hostname

    3. Add your ManageEngine account multi-factor authentication credentials, if applicable.

  2. Click Connect now.

ManageEngine_integration_NEW.png

When you click Connect now, Lifecycle Manager performs a full sync. When finished, you should be able to view your hardware assets in your account.

Any questions? Reach out to our Lifecycle Manager support team by submitting a support ticket.
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