Pulseway PSA integration instructions

Randy White
Randy White
  • Updated

This article provides instructions on how to integrate Pulseway PSA to Lifecycle Manager.

Note: As you connect integrations, review which clients will sync into the platform.
Imported clients count toward your purchased account limit, and many integrations may sync all clients by default.
We will notify you when you are close to exceeding your client limit.		  

Who can use this feature?

  • ScalePad Hub Administrators
  • Users with Manage Sync Settings permissions in their ScalePad Hub account.
  

What you'll need:

  • Administrator credentials for Pulseway PSA
  

Prerequisites

Before proceeding with the integration, please ensure the following requirements are met:

  • Manage Integrations Permission: Verify that the Manage integrations permission is enabled for your ScalePad Hub account.
  • Administrator Credentials: Confirm that you have Administrator user credentials for Pulseway PSA.

Integration steps for Pulseway PSA

  1. Sign in to Pulseway PSA
  2. Create a user account assigned Root User to integrate with Lifecycle Manager

Integration steps in Lifecycle Manager

  1. Enter the following information on the add Pulseway integration page:

    1. Username
    2. Password
    3. Company
  2. Click Connect now.

Pulseway_PSA_integration_NEW.png

When you click Connect now, Lifecycle Manager performs a full sync. When finished, you should be able to view your hardware assets in your account.

What's next

Any questions? Reach out to our Lifecycle Manager support team by submitting a support ticket.
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