How to adjust your SonicWall sync settings

Use this article to adjust any sync settings for your SonicWall integration in ScalePad Lifecycle Manager.

Navigate to Integrations, and Select SonicWall.

Multi-factor authentication

Add the 16-digit multi-factor authentication code that was set up in step 6 of the SonicWall integration instructions.

Select Product Types to Sync

SonicWall Product Types map to hardware types in Lifecycle Manager. For each type of asset you want to sync intoLifecycle Manager, you'll need to map the Asset Type to a Lifecycle Manager Hardware Type.

For example, SonicWall devices would map to Network. Likewise, if you'd prefer not to sync a certain Asset Type, set its mapping to blank.

Sync assets without serial numbers

While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value to adding these assets to your Lifecycle Manager account.

We always recommend having all assets synced to your account to ensure you have a complete picture of your assets under management. This ensures that every team member has the full insights needed to consult and service each client effectively.

Additional value

  • reporting on all of your managed assets

  • possible software insights information (depending on the integration)

  • the surfacing of critical issues and alerts

  1. Select the Include Devices Without Serial Numbers box

  2. Click Save SonicWall Setup