Barracuda MSP Managed Workplace RMM integration instructions

Randy White
Randy White
  • Updated

This article provides instructions on how to integrate Barracuda MSP Managed Workplace RMM to Lifecycle Manager.

Note: As you connect integrations, review which clients will sync into the platform.
Imported clients count toward your purchased account limit, and many integrations may sync all clients by default.
We will notify you when you are close to exceeding your client limit.
 

Who can use this feature?

  • ScalePad Hub Administrators
  • Users with Manage Sync Settings permissions in their ScalePad Hub account.
 

What you'll need:

  • Administrator credentials for Barracuda MSP Managed Workplace RMM
 

Integration steps in Barracuda MSP Managed Workplace RMM

  1. Sign in to Barracuda MSP Managed Workplace RMM

  2. Create a new Barracuda MSP Managed Workplace RMM user, named lifecycle_manager, with admin permissions.

    1. If you're using a cloud instance of Managed Workplace RMM, enter your VAR Domain as well.

  3. Open Managed Workplace RMM service as an admin, head to Configuration System Settings Communication Settings.

  4. Copy your Username, Password, Hostname, and VAR Domain (if necessary).

Integration steps in Lifecycle Manager

  1. Paste this information into the add integrations page

    • Username

    • Password

    • Hostname

    • VAR Domain (if necessary)

  2. Click Connect now

Barracuda_RMM_integration_NEW.png

Hostname for Managed Workplace RMM installations - For some Managed Workplace RMM installations, the hostname used for logging into the web app is different than the hostname required for API sync.

When you click Connect now, Lifecycle Manager performs a full sync. When finished, you should be able to view your hardware assets in your account.


What's next

:sparkles: NEW :sparkles: Join our MSP Power-Ups - Free 15-minute micro-workshops + live Q&A with our Lifecycle Manager experts. Sign up here to reserve your spot.
Any questions? Reach out to our Lifecycle Manager support team by submitting a support ticket.

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