Barracuda MSP Managed Workplace RMM integration instructions

This article provides instructions on how to integrate Barracuda MSP Managed Workplace RMM to Lifecycle Manager.

Prerequisites

Before proceeding with the integration, please ensure the following requirements are met:

  • Manage Integrations Permission: Verify that the Manage integrations permission is enabled for your ScalePad Hub account.
  • Administrator Credentials: Confirm that you have Administrator user credentials for Barracuda MSP Managed Workplace RMM.

Integration steps in Barracuda MSP Managed Workplace RMM

  1. Sign in to Barracuda MSP Managed Workplace RMM

  2. Create a new Barracuda MSP Managed Workplace RMM user, named lifecycle_manager, with admin permissions.

    1. If you're using a cloud instance of Managed Workplace RMM, enter your VAR Domain as well.

  3. Open Managed Workplace RMM service as an admin, head to Configuration System Settings Communication Settings.

  4. Copy your Username, Password, Hostname, and VAR Domain (if necessary).

Integration steps in Lifecycle Manager

  1. Paste this information into the add integrations page

    1. Username

    2. Password

    3. Hostname

    4. VAR Domain (if necessary)

  2. Click Connect now

Barracuda_RMM_integration_NEW.png

Hostname for Managed Workplace RMM installations - For some Managed Workplace RMM installations, the hostname used for logging into the web app is different than the hostname required for API sync.

When you click Connect now, Lifecycle Manager performs a full sync. When finished, you should be able to view your hardware assets in your account.


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