How to adjust your ConnectWise Automate sync settings

Use this article to adjust any sync settings for your ConnectWise Automate integration in ScalePad Lifecycle Manager. Navigate to Integrations, and select ConnectWise Automate.

Skip SSL (not recommended)

Select this checkbox to skip Secure Socket Layer (SSL) security with your integration. We don't recommend enabling this option, as we recommend your data be as secure as possible.

Only sync devices checked-in

This setting will make Lifecycle Manager only sync in hardware assets that have last checked into ConnectWise Automate, within certain time frames.

  1. Select an option from the drop-down menu.

    1. Within past 30 days

    2. Within past 60 days

    3. Within past 90 days

    4. All assets (no check-in limit)

  2. Click Save ConnectWise Automate Setup.

Sync assets without serial numbers

While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value in adding these assets to your Lifecycle Manager account.

  1. Select the Include Devices Without Serial Numbers box.

  2. Click Save ConnectWise Automate Setup.


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