Our system encountered some issues with specific assets during the last sync with your integration(s).
How to resolve sync issue message
Navigate to your affected integration(s), and view the complete tally of the affected assets
Clean up the data in your remote systems, using the provided spreadsheet if it helps
Navigate to your ScalePad Lifecycle Manager Dashboard and click Sync now.
Download the spreadsheet - See the full list of sync warnings by downloading the spreadsheet provided on your in-app Issues page. It can help you to clean up your data.
Once you've followed the outlined steps and synced the cleaned-up data into Lifecycle Manager, the sync issue should be resolved successfully.
Archiving sync issue messages
If you encounter an alert that doesn't affect how you manage your assets and integrations, it can be archived, which moves it to the bottom of the page, in an Archived Issues section.
Click the Archive button to archive the message.
To restore the alert, click the Restore button on an archived alert.
| Any questions? Reach out to our Lifecycle Manager support team by submitting a support ticket. |
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