This article provides instructions on how to integrate Continuum Command to Lifecycle Manager.
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Note: As you connect integrations, review which clients will sync into the platform. Imported clients count toward your purchased account limit, and many integrations may sync all clients by default. We will notify you when you are close to exceeding your client limit. |
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Who can use this feature?
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What you'll need:
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Following the steps based on your situation will ensure the successful integration of Continuum Command and Lifecycle Manager:
If you have an existing API key that was previously generated and stored in a secure way, then please jump straight to Add Continuum Command API key to Lifecycle Manager.
Integration steps in Continuum Command
Integration steps in Lifecycle Manager
Integration steps in Continuum Command
Generate an API key for the first time
Sign in to Continuum Command's ITSupport Portal
Head to Admin Integration Reporting API
Click Create API Key
Continuum Command only allows a single reporting API key to be used. Once the API key is generated, take note of the API key and store the API key in a secure location.
Regenerate an API key if the existing key is unknown
Since Continuum Command only allows a single reporting API key to be used, and if you've already connected Continuum Command to another tool, such as IT Glue, you can't create a new one without breaking the first.
In case you haven’t stored the previous API key in a secure location or you forget the Continuum Command API key, return to the API screen and click Regenerate. Any previously generated API key will be invalidated and you must update the Continuum Command API key in use in any previous systems.
Sign in to Continuum Command's ITSupport Portal
Head to Admin Integration Reporting API
Click Create API Key
From the API screen, click the Regenerate button to regenerate an API key.
Once you’ve regenerated the API key, document it securely, then update all integrations that were using it previously and then add it to Lifecycle Manager.
You should add the API key outside of business hours after confirming that no active integrations are syncing.
Integration steps in Lifecycle Manager
Add Continuum Command API key to Lifecycle Manager
- Log in to ScalePad at app.scalepad.com.
- From the top navigation bar of the ScalePad Hub, click Integrations.
- Click Add Integration.
Use the search bar to find Continuum and click the Continuum tile.
Enter your API Token on the add Continuum Command integration page
Click Connect now.
Missing username data - Syncing of user data is not currently possible via Continuum's API. Missing username data is a known limitation of Continuum’s API.
When you click Connect now, Lifecycle Manager performs a full sync. When finished, you should be able to view your hardware assets in your account.
What's next
| 🎙️ Interested in attending a live Q&A session with our Product Adoption team? Sign up to attend Lifecycle Manager Office Hours and get real-time answers to your questions. |
| Any questions? Reach out to our Lifecycle Manager support team by submitting a support ticket. |
