Getting started with the Hardware Lifecycle Report

The Hardware Lifecycle Report provides a clear summary of hardware assets within a client’s environment. With this report, you can quickly and accurately determine the status of hardware assets, including those covered under warranty, those due for renewal soon, and those needing immediate attention. This article helps you get started with accessing and utilizing the Hardware Lifecycle Report.

Accessing the Hardware Lifecycle Report for a client

To access the Hardware Lifecycle Report, follow these steps:

  1. Navigate to Your Clients Page:
    1. From the main dashboard, go to the Clients console.
  2. Select a Client:
    1. Click on the client for whom you want to generate the report.
  3. Go to the Hardware console:
    1. Within the client’s details, click Assets > Hardware.
  4. Generate the Hardware Lifecycle Report:
    1. Click the Hardware Report button located on the right-hand side of the page. You’ll be prompted with two report choices to download:
      1. Customized Hardware Report: Includes columns and filters you have selected.
      2. Default Hardware Lifecycle Report: Includes additional details such as CPU, RAM, and Storage if these options are selected.
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Default Hardware Lifecycle Report

The default report provides a comprehensive view of your client’s hardware assets. It already contains essential fields like asset name, user, make, serial, model, OS, age, purchase date, and warranty expiration date. You can enhance this report by adding the following fields:

  1. CPU - includes model type
  2. RAM - includes total memory for an asset
  3. Storage - includes total storage available for asset

Customized Hardware Lifecycle Report

For added flexibility, you can create a fully customized report. On the hardware console, you can drill down further by:

  • Filtering Data: Narrow down the data to specific criteria.
  • Adding/Removing Columns: Customize the report to show only the relevant columns.
  • Sorting Data: Arrange the data in columns to highlight important information.
  •  

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For example, you can create a report for Dell workstations between 3 and 5 years old that do not have a warranty. This report can facilitate discussions around replacement or warranty refresh by presenting information in a format that clients can easily understand to make informed decisions.

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Diving into the Report Details

The Hardware Lifecycle Report is structured to provide detailed insights on each page. Let’s explore each section:

Cover page

The cover page offers an overall summary for your client. It features two circular charts:

  • Outer Circle: Represents hardware asset status by category.
  • Inner Circle: Shows OS support status.
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Hardware list page

The hardware list page functions similarly to the Hardware console, but it is specifically tailored for the selected client. It provides a detailed list of devices, making it easy to review the current status of each hardware asset.

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Evergreen / replacement budget page

This page presents a sample replacement budget based on the current status of supported hardware assets. It helps align your hardware assets with your Asset Lifecycle Management (ALM) replacement refresh policy, ensuring your client’s hardware remains up-to-date and supported.

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