Managing your Notifications

Randy White
Randy White
  • Updated

Legacy UI:

 

Lifecycle Manager automates essential updates. This article describes setting and managing your email and browser notifications.

Navigate to Account Settings > My Notifications. This is where you select to receive each notification type in-browser, by email, or both.

Data security - For security reasons, notification settings are unique to each member, and can only be managed at the member level.

Managing invoicing notifications

Invoice notifications are managed at the ScalePad Hub, rather than within Lifecycle Manager. For details on managing invoice notifications specifically, check out this article:

Managing notification types

The following notifications and their associated frequencies can be enabled:

  • Integration sync error - In the rare event that an integration has errors, you will receive a notification.
  • ScalePad warranties expiring soon - Notifications are sent out on the last Tuesday or Thursday of the month (whichever is closest) at 5 pm Coordinated Universal Time (UTC) (6 PM Greenwich Mean Time).
  • Disabled Integration - In the rare event that an integration fails, you will receive a notification.
  • Warranty coverage coupons - Notifications are sent as coupons are created.
  • Clients Summary Report - The Client Summary Report is sent out on the first day of each month, starting at 8 AM Coordinated Universal Time (UTC) (9 AM Greenwich Mean Time).
  • Offer Created - Notifications are sent as soon as offers are created.
  • Share - Notifications are sent when a filtered asset view is shared.

Any questions? Reach out to our Lifecycle Manager support team by submitting a support ticket.
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