Viewing account level Insights

To view account-level insights

  1. Navigate to the Strategy Dashboard by clicking the Strategy button in your left-hand navigation bar.

  2. Click into a predefined insight pane on the Strategy Dashboard

For any Strategic insight, the information available for viewing can be customized. This console allows you to include or exclude table columns based on your needs.

The minimum information that can be presented is:

  • Name & Serial - The asset name and associated serial number.

  • Client & Location - The client name to which the subsequent metrics belong.

Additional information through configurable columns includes:

  • User - The last logged in user on that asset

  • Type - Types include Server, Workstation, Virtual Machines (VM), Mobile, Network, and Imaging.

  • Manufacturer - The asset brand

  • Model - The asset type

  • Purchased - The purchase date and age of the asset

  • Expires - Warranty expiration date

  • Memory - Available memory on assets.

  • Total storage - Total storage on assets.

  • OS - Provides the operating system and release version.

  • Renew - Indicates whether ScalePad warranty coverage is available for assets.

  • Initiative - Indicates whether an asset is part of an Initiative or not.

Filtering account-level assets

Whether you're looking for a specific hardware asset or a list of workstations with an unsupported OS, you can filter data based on any available field (such as a manufacturer or asset age).

Filtering assets by clients

As these insights provide quick access to specific, vital information about affected assets, you can narrow down the insight details you're looking at by using the search bar.

Filtering by Insight

The Insight filter enables you to see a list of Insights so that you can switch to another Insight. All pre-defined Lifecycle Manager insights, as well as any Personalized Insights, can be selected from the dropdown menu under the Insight filter.

Upon opening an insight, you will be taken to the universal console hardware page.

  1. You see that the applied filters on the universal console hardware page match the policies associated with the insight you selected.

  2. The asset list in the console is pre-filtered according to the policies associated with the selected insight.

    1. Policies are used to create insights or filter the console data (i.e.,. age is greater than, manufacturer is equal to).

  3. The displayed columns match the data points associated with the policies for the insight the user selected. Depending on the Insight displayed, the columns adjust accordingly.

Filtering forecasted assets

A Forecast filter enables you to see a list of assets that will be compliant within a specified time frame that ranges from 30 to 120 days.

  • Now - viewing assets that comply with an insight's rule.

  • 30 days - includes assets that will comply with an Insight's rule within 30-days.

  • 60 days - includes assets that will comply an Insight's rule within 60-days

  • 90 days - includes assets that will comply with an Insight's rule within 90-days

  • 120 days - includes assets that will comply with an Insight's rule within 120-days.

Forecasted assets are only available for time-based insights.

Manually edit individual hardware asset data

In some cases, you may want to make a manual edit on a hardware asset for reporting purposes. With our in-app edit, you can do this.

  1. Select the hardware asset that you'd like to edit

  2. Click the Edit Info button

Once you’ve identified issues in your client’s infrastructure, you can convert automated client insights into client-ready recommendations which your clients can approve with one click.

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