Lifecycle Manager is available as a Free, Essentials, or Pro plan. The following table provides an overview of the specific features available in each plan.
Partners subscribed to Lifecycle Manager Essentials or the Free plan can activate Lifecycle Manager Pro features for one client of their choice.
Feature Comparison
Category | Details | Free | Essentials | Pro |
Hardware Management | Clean and accurate client hardware list | ✓ | ✓ | ✓ |
Warranty expiry dates | ✘ | ✓ | ✓ | |
Asset purchase dates | ✘ | ✓ | ✓ | |
2-Way Sync with Integrations | ✘ | ✓ | ✓ | |
Insights | Spot risks with hardware insights | ✘ | ✓ | ✓ |
Trending for Insights | ✘ | ✓ | ✓ | |
Forecasting for Insights | ✘ | ✓ | ✓ | |
Digital Maturity Index (DMI) | ✘ | Limited | ✓ | |
Customizable insights dashboard | ✘ | ✘ | ✓ | |
Software, backup and user security insights | ✘ | ✘ | ✓ | |
Technology Reporting | Standard hardware lifecycle report | ✘ | ✓ | ✓ |
Custom hardware reports | ✘ | ✘ | ✓ | |
Hardware report scheduling | ✘ | ✘ | ✓ | |
Software Reports | ✘ | ✘ | ✓ | |
Vendor Contract Reports | ✘ | ✘ | ✓ | |
Custom User Reports | ✘ | ✘ | ✓ | |
Client Overview | Digital Maturity Index (DMI) | ✘ | Limited | ✓ |
Action items that link with PSA tickets | ✘ | ✘ | ✓ | |
Centralized client notes | ✘ | ✘ | ✓ | |
Tag key contacts | ✘ | ✘ | ✓ | |
Client-specific insights | ✘ | ✘ | ✓ | |
Technology Planning |
Templated initiatives | ✘ | ✘ | ✓ |
Project planning roadmaps | ✘ | ✘ | ✓ | |
Scorecard assessments | ✘ | ✘ | ✓ | |
Presentation mode | ✘ | ✘ | ✓ | |
PDF reports | ✘ | ✘ | ✓ | |
Software Management |
Installation tracking for OS, RMM and desktop apps | ✘ | ✘ | ✓ |
Software summary reports | ✘ | ✘ | ✓ | |
SaaS Management | Track user activity | ✘ | ✘ | ✓ |
Manage license consumption | ✘ | ✘ | ✓ | |
See user MFA status/method | ✘ | ✘ | ✓ | |
Vendor Contract Management | Complete list of vendor contracts | ✘ | ✘ | ✓ |
Track contract renewal dates | ✘ | ✘ | ✓ | |
See key contract details such as fees | ✘ | ✘ | ✓ | |
Marketplace | Protection policies for servers and workstations | ✘ | ✘ | ✓ +20% off |
Free asset disposal | ✘ | ✘ | ✓ |