How to Purchase your Lifecycle Manager Subscription on scalepad.com

This document describes how to purchase (or sign up for) the Lifecycle Manager (LM) product—free or paid versions—through the ScalePad marketing website and create an account for subscription management.

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Prerequisites

Product Options

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  1. LM Free: This product version is offered at no cost. However, it is limited in features and functionality compared to the paid options.
  2. LM Essentials / LM Pro: These paid subscription plans offer a wider range of features and functionalities than the free version. The specific features included in each plan may vary, allowing you to choose the option that best suits your needs and budget.

Signup Requirments

To sign up for any of these product options (including the free version), you must provide a valid email address to receive verification or activation links and be used as your sign-in to the product.

On the ScalePad Lifecycle Manager product page, click Buy Now or the Pricing menu to learn more.

Navigating to Lifecycle Manager Pricing

  1. Selecting Pricing or Buy Now directs you to the Lifecycle Manager pricing page that presents plan options for LM Free, LM Pro, or LM Essentials, along with feature comparisons and pricing options.
  2. Each tier displays monthly pricing (per 250 assets) and a list of key features.
    1. Note the LM Free edition has no monthly subscription.

Choosing a plan

Comparing Product Editions

Review the differences in available features among LM Free, LM Essentials, and LM Pro, then select Sign Up (for Free) or Buy Now (for LM Essentials or Pro). This comparison outlines the features and benefits of each version, enabling you to make an informed decision.

Once you determine the version that best suits your requirements, you can sign up. 

Sign Up / Purchase Steps

If you're interested in the free version, LM Free, select the Sign Up button. For those who wish to purchase the Essentials or Pro versions, click the Buy Now button to initiate the purchase process.

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  1. LM Free Plan
    1. Sign up - A button labeled Sign up invites the user to create an account at no cost
  2. LM Essentials Plan
    1. Buy Now - The button directs you to the checkout for purchasing the LM Essentials plan.
  3. LM Pro plan
    1. Buy Now - The button directs you to the checkout for purchasing the LM Pro plan.

Asset Count and Pricing

For LM Essentials and LM Pro, the pricing structure is tied to the number of assets you need to manage.  When you start the subscription process, you are prompted to specify the desired quantity of assets. The system calculates and displays the pricing based on the provided asset count. This ensures that you only pay for the level of asset management your business requires and that the pricing is transparent.

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Asset counts are adjustable before checkout/subscription confirmation.

Account Creation

Upon selecting the Buy Now button, you are redirected to a sign-up page where you are prompted to create an account.

User Registration

If you do not have an existing ScalePad account, you must sign up by providing basic information (e.g., first name, last name, email).

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  1. Enter your organization’s official name in the Your company field.
  2. Type your First name and Last name respectively.
  3. Provide a valid work email address in the Business email field (e.g., name@yourdomain.com).
  4. If desired, type your phone number in the Phone number field. This step is not mandatory.
  5. Click Create account to submit your details and begin the registration process.
  6. You will receive an automated verification email to confirm ownership of that address.

Email Verification & Password Creation

  1. Check your Email - Look for a confirmation message sent to the address you provided during sign‐up (e.g., example@yourdomain.com).
  2. Open the Confirmation Email - Check your spam or promotions folder if the email isn’t in your inbox.
  3. Click the confirmation link - Follow the link within the email to complete your account setup to finalize your registration and verify your email address.
    1. Enter a strong password - Click inside the Password field and type a secure password.
    2. Confirm & Submit - Once you have entered a valid password, click the Set password and sign in button.
    3. Continue with Product Selection - After email verification, return to ScalePad (or follow on‐screen prompts) to choose the product you want to activate or purchase.

Completing Purchase Details

Edition selection confirmation

Asset count and pricing

For LM Essentials or LM Pro, provide information on the number of devices you plan to manage with the software.

  1. Adjust the Number of Assets
    1. Locate the slider bar near the top of the plan selection page.
    2. Click and drag the blue handle to select how many assets you want to manage.
    3. As you move the slider, the asset count tooltip updates, and the pricing for each plan recalculates accordingly.
      Buyers_journey_LM_plans_asset_count_final.png
  2. Select a Plan
    1. Compare the features or pricing of Lifecycle Manager Essentials and Lifecycle Manager Pro Edition.
    2. Click Select Plan below the plan you want to purchase.
    3. Click Proceed to subscription summary.
      Buyers_journey_LM_plans_selected.png
  3. Proceed to Checkout or Next Steps
    1. After choosing a plan, you’ll be guided to enter billing details or proceed with the remaining steps in the purchase workflow.

Checkout Process

Provide your billing address and payment details. Following is the step‐by‐step breakdown of the Checkout screen:

Prices are for a 12-month term

  1. Billing Address
    1. Enter your Business Name.
    2. Complete the Address.
    3. Provide the City, Country, Province/State/Region, and Postal/Zip Code.
    4. Click Save and continue to proceed.
  2. Payment Method
    1. Review or update your credit card or other payment details by clicking Edit.
    2. Ensure the selected payment method is correct before moving on.
  3. Review Subscription
    1. Check your plan fees and asset count.
    2. Plan subscriptions can be adjusted before checkout confirmation.
      Buyers_journey_LM_checkout_review.png
  4. Save and Continue
    1. Confirm your billing address, payment method, and subscription details.
    2. Click Save and continue on the right to finalize or move to the next step in the purchase process.
      Buyers_journey_LM_checkout_save_continue.png

Review & Submit

A final review screen displays the subscription details, total cost, and recurring billing frequency.

  • Clicking Complete Purchase or Subscribe submits the payment and finalizes the subscription.

Confirmation

Once payment is processed successfully, a confirmation page or pop-up indicates LM Essentials / Pro access. Additionally, a confirmation email with transaction details is sent.

Next steps

You are automatically redirected to the ScalePad Hub homepage, where you can begin by adding users to Lifecycle Manager.