The Client Dashboard gives you a snapshot of an individual client's account details, revenue, initiatives, and goals in one place. You can open the Dashboard for any client you manage.
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The new Lifecycle Manager UI is in Open Beta You might notice occasional changes as we continue to refine this feature. |
Accessing the Client Dashboard
To access a client's dashboard:
- Click the client picker dropdown beneath your account name in the upper left of the page.
- Select the client's name from the list (Use the search box to find a specific client, if required).
The client's name will appear in the client picker to show which client you're currently viewing.
Client Dashboard layout and features
Left navigation panel
The left navigation panel shows a Back to Home link, the Client's name, and an overflow menu icon to access Client Settings.
Below that, it's organized into:
- Dashboard, Calendar, Tasks, and Notes at the top level
- Discover: Analytics, Assessments, and Insights
- Plan: Initiatives, Budgets, and Goals
- Engage: Deliverables
- Manage: Contacts, Agreements, Hardware, and Software
Client Summary
Below the page header, one panel is divided into three parts:
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Client Summary:
A Generate brief link with an AI icon. Clicking it generates a client summary and an industry summary. Once generated, a View Full Summary link appears, which opens a drawer where you can read the full client and industry summaries.
Overview
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Overview
The client's owner, account team (shown with an avatar), segment, and the date the client became a customer.
Revenue Info
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Revenue Info
The client's annual recurring revenue and renewal date, along with a Key Contacts sub-section.
Metric tiles
Several tiles summarize the client at a glance:
- DMI
- Relationship Score
- Pipeline
- Active Initiatives
- Forecast
- Goal Health
- Upcoming meetings
- Client Health
- Value
| Any questions? Reach out to our Lifecycle Manager support team by submitting a support ticket. |
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