Bring ThreatLocker client and device data into Lifecycle Manager to keep asset records current and support security-aware lifecycle planning.
ThreatLocker data flows into Lifecycle Manager in one direction: ThreatLocker to Lifecycle Manager. The integration is read-only.
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Who can use this feature?
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What you'll need:
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Generate a ThreatLocker Auth Key
ThreatLocker API documentation
- Sign in to the ThreatLocker portal with an account that can manage API users and organizations.
- Open the API or API user settings.
- Create or select an API user for Lifecycle Manager.
- Grant access to the organizations and computer data that Lifecycle Manager should read.
- Generate an Auth Key.
- Copy the Auth Key and store it securely.
Important: Use the raw Auth Key only. Do not add Bearer, quotation marks, or extra spaces. |
Connect ThreatLocker to Lifecycle Manager
- 1. Log into the ScalePad Hub and click Integrations
- Click + Add Integration
- Search and Select ThreatLocker.
- Enter the ThreatLocker Auth Key.
- Enter the Managed Organization ID.
- Select Save and sync now.
- Confirm that the integration status changes to Connected or Syncing.
If the connection fails, generate a new Auth Key, confirm that the API user can access the required organizations and assets, and enter the raw key again.
Fields we are syncing data for
ThreatLocker data is synced into Lifecycle Manager as client and device records.
| ThreatLocker field | Lifecycle Manager field |
|---|---|
organizationId |
Client identifier |
| Display name | Client name |
computerId |
Asset identifier |
| Hostname or computer name | Asset name |
organizationId |
Client association |
threatLockerVersion |
Agent version |
lastCheckin |
Last check-in |
dateAdded |
Date added or first seen |
isTamperProtectionDisabled |
Tamper protection status |
isIsolated or isIsolationMode
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Isolation status |
How syncing works
Lifecycle Manager retrieves accessible ThreatLocker organizations and their computers.
Troubleshooting
| Symptom | Likely cause | Resolution |
|---|---|---|
| The integration rejects the credentials | The Auth Key is invalid, expired, or formatted incorrectly | Generate a new Auth Key and enter the raw value without Bearer or extra spaces |
| The connection succeeds but no devices appear | The API user cannot access the selected organizations | Confirm organization access and the Managed Organization ID |
| Some organizations are missing | Child-organization access or routing is incomplete | Confirm that the API user can read the required child organizations |
| The integration remains queued or syncing | The initial vendor sync is still running or the vendor request failed | Wait for the sync to complete, then review the integration status and retry |
| ThreatLocker blocks the ScalePad agent | A ThreatLocker policy is blocking the ScalePad service | Allow the required ScalePad agent activity in ThreatLocker |
| Any questions? Reach out to our Lifecycle Manager support team by submitting a support ticket. |
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