When viewing client assets in the Hardware console, you can access further details by clicking the name of the asset. This article explains the information that can be found and edited when viewing details about an asset.

How to access Hardware asset details

1. To view hardware across all of your clients, click Hardware in the left navigation menu without selecting a client first. The client picker in the upper left shows All clients.
2. To view a specific client's hardware, select the client using the client picker, then click Hardware in the left navigation panel of their client profile.
3. From either hardware page, click the name of any asset in the list to open its details.

Understanding Hardware asset details

The hardware asset details pane is divided into several sections:

• Header
  The top of the pane displays the asset's serial number. 
• Client details
  • Client
    The name of the organization.
  • User
    The user to whom this hardware asset is assigned.
  • Location
    The assigned location of this hardware asset.
     
• Purchase and warranty details
  • Purchased date
    When this hardware asset was purchased.
  • Age
    How long since this hardware asset was purchased.
  • Warranty
    The warranty status of the asset.
    • Unknown
      No warranty information is available for the hardware asset
    • Active
      The asset is currently under warranty. The remaining warranty period is also shown.
    • Expired
      The warranty has expired. The expiration date is also shown.
  • If the asset is eligible to have a ScalePad warranty purchased for it, a Renew button is displayed next to the warranty status.

• Asset Summary
  Hardware and software details about this asset, gathered from your connected integrations.
  • Type
    The type of hardware. Click this field to change it to a different hardware type.
  • Make
    The manufacturer of the hardware asset.
  • Model
    The device model
  • OS Version
    The operating system installed on the hardware asset.
  • OS Edition
    The specific edition of the operating system, for example "Pro x64"
  • CPU Model
    The manufacturer and model of the CPU.
  • RAM
    The amount of memory installed on the device.
     
• Custom fields
  Information from any custom fields associated with this hardware asset. Click any field to add or update its information.
   
• Data Sources
  Click to open the Asset Information Map, a table showing this asset's data field-by-field and which integration each value came from.
  For details on how to use the Asset Information map, see: Understanding the Hardware asset information map (New UI)
   
• Device Data
  Additional details synced from device-level integrations.
  • Installed Software
    Shows a count of software installed on the device. Click to expand and view the list.
     
• Linked Items
  Initiatives or agreements that this asset is associated with. 
  • Click + Add linked item to add the hardware asset to a new or existing initiative or agreement in Lifecycle Manager.
  • Linked items are grouped by type, each showing a count. Click a group to expand it and view the linked items, or click + to add another item of that type directly.

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