Wondering what's new in Lifecycle Manager? Check back here every month to get the latest info on new releases, software improvements, deprecated features, and bug fixes.
| Note: Major updates are also logged (and organized by product) here: ScalePad Product Updates. |
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Got a request? Submit your ideas to our Product team. Found a bug? Submit a ticket to our Support team. |
| Curious about what's coming up? To stay up to date with what's on the horizon, check out our ScalePad Events to RSVP for virtual events like learning labs, office hours, and webinars. |
December 2025
New Features
- Added Liongard integration.
November 2025
New features:
- The ability to create and sync opportunities from Lifecycle Manager initiatives to ConnectWise Manage, Halo PSA, and Autotask has been added.
- Halo PSA integrations will now sync opportunities, contracts, and tickets, as well as hardware, software, and contact data.
UI updates
- Rich text and images can now be added to internal or public comments in assessments.
October 2025
New features:
- Added the ability to upload assessment templates to Lifecycle Manager, instead of having to build them from scratch.
- Initiatives can now be added to Meetings.
September 2025
New features:
- User-created custom hardware asset types can now be deleted after they are created.
- The ability to add PDFs to your Lifecycle Manager X deliverable reports is now available.
- Autotask PSA tickets can now be created directly from within Lifecycle Manager.
UI updates:
- A search box has been added to the Initiative templates modal when applying a template to a new initiative.
August 2025
New releases:
-
Lifecycle Manager X is here!
Exclusively available to Lifecycle Manager Pro subscribers, this powerful new add-on helps you drive more strategic conversations with clients.
Lifecycle Manager X features include:- Goals - Track, update, and link client objectives.
- Meetings - Schedule, document, and manage client meetings.
- Budgets - Forecast and review client IT spend.
- Assessments - Evaluate client environments using premade or custom templates.
- Deliverables - Generate polished, client-ready reports.
- ClientIQ (Beta) - Get AI-powered client and industry insights.
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Analytics (Beta) - View service metrics like tickets and CSAT by client.
- Segmentation: Pro partners can now group clients into segments for targeted planning.
- Custom asset types: Define and track your own asset categories.
UI/UX Updates:
- The Clients console is now the default landing page upon logging into Lifecycle Manager.
Deprecated features:
- The Scorecards feature is no longer available in Lifecycle Manager.